Product Owner IT Processes and Tools

Product Owner IT Processes and Tools

  • Den Haag
  • Tech
  • € 5.597 - € 7.996

We bieden je

  • NS Business card, ook privé te gebruiken
  • 13e maand en vakantiegeld
  • 27 vakantiedagen en 1 Diversiteitsdag
  • Hybride werken

Waarom NN Group

  • Meest menselijke corporate
  • Internationale werkomgeving
  • Support +20 miljoen klanten
  • Werken waar en wanneer jij wil

introAt NN Group, our ambition is to be an industry leader, known for our customer engagement, talented people, and contribution to society. We are strengthening our emphasis on enhancing operational efficiency, and therefore we are focusing on standardisation, automation, and re-use without losing our focus on CX and growth. Technology and data will enable us to successfully transform our business. To achieve this, we have embarked on a transformation programme focusing on six workstreams across our operating countries. We are excited to work towards our ambitious goals for the future. Are you up for a new challenge and would you like to help us shape the future? Read more below and apply!  

Wat ga je doen?

Wat je gaat doen

The purpose of the Product Owner IT Processes and Tools role is to optimize productivity and engineering experience for software product value streams in International by implementing good engineering practices and IT processes, and automating feedback loops. The successful candidate will drive demand for tools and negotiate with third-party suppliers, define platform engineering and security standards, and ensure KPI reporting is in place. The scope includes various business technology platforms such as Customer Engagement, Mediation Layer, Infra Layer, SalesForce, Oxygen, and Life400. Your key responsibilities:

Customer Research

  • Create and execute questionnaires, perform analysis of questionnaires, and conduct in-depth interviews with engineers, engineering managers, and other key roles. Gather and analyze data to inform decision-making and help improve our engineering processes and workflows

Product Vision

  • Based on data from experience research, you formulate a clear and inspiring product vision, objectives, and key results (problems to be solved) e.g. by Group IT or shared teams in International
  • You track and review whether Key Results, when achieved, result in increased speed, quality and productivity

Solution Design for continuous delivery tools:

  • You draft clear requirements for tools and automated engineering processes
  • You document a clear solution architecture that is as tool independent as possible
  • You review whether the tools and automated processes are delivered according to requirements and solution architecture


  • You review the IT process documentation
  • You negotiate process improvements with Group IT
  • You validate whether improvements by Group IT for (simpler) process documentation have been delivered
  • You review the IT standards for the business technology platforms in International


  • Responsible for the International specific content like golden paths for the business technology platforms used by international countries
  • Work with Group IT Zelda platform team to host the content of International
  • Work with Group IT Cloud and Continuous Delivery Teams to get the pipelines, IT controls and documentation in place, both for general (NN Group wide) standards and for International specific standards
  • Validate and assure the pipelines, the Zelda platform and the continuous delivery pipelines for International

Wat wij jou bieden

Wat wij jou bieden

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

  • A unique opportunity to play an important role in an international transformation programme
  • Collaborative opportunities with top-tier technology and business leaders
  • You will be exposed to diverse tech landscapes and best practices
  • Recognition and growth in a forward-thinking organisation

We offer this job fully remote as a virtual assignment for 1 to 3 years. As part of this role, you will have an employment contract under the local collective labour agreement (CLA) from one of the 11 countries where NN operates. This means you can apply for the job if you reside in one of the countries where NN is located (Netherlands, Belgium, Czech Republic, Poland, Slovakia, Hungary, Romania, Spain, Greece, Turkey, Japan). Once we know from which country you will perform the job, we will be able to inform you better about the local employee benefits.

Lees meer

Wat je meebrengt

Wat je meebrengt

  • Bachelor's or master's degree in computer science or equivalent
  • 15-20 years in software engineering / programming
  • Of which 5-10 years in solution architecture
  • And 3-5 years in enterprise continuous delivery pipelines
  • Knowledge and experience with the Open Group IT4IT architecture
  • DevOps / noOps experience
  • Experience in open source / inner source models
  • Experience in product management roles

Je zal samenwerken met

Met wie je werkt

You report to the International Engineering Director. You will join the Engineering workstream, with a focus on Mediation Layer and Infra. This workstream is dedicated to upgrading our engineering capabilities, increasing productivity, and insourcing engineers. Additionally, the workstream will implement Mediation Layer to allow shared tooling to interact with local legacy applications, streamlining our processes and improving efficiency. The Engineering workstream will also work to rationalize our IT infrastructure through data center and Cloud optimization. You will:

  • Work with diverse teams within NN International, all business units in International
  • Partner with CIOs and key business stakeholders in Insurance International
  • Product owners and technology experts within NN Insurance International and NN Group
  • External partners and collaborators
  • Engage in internal intensive stakeholder management for alignment

This job is a virtual assignment which means you will fully work from home. You will travel regularly to meet your team. This means that the willingness to travel is important for this job position.

Any questions?

If you have any questions about the job, you can reach out via -email to Henk Kolk  (  Any questions about the recruitment process can be directed to Mirjam Dungen via e-mail (

For this role, the candidate will receive a contract from NN. We are not open to interim/freelance candidates or recruitment agencies. Thank you very much for your understanding.

Kan ik je ergens mee helpen?

Mirjam Dungen

Talent Acquisition Specialist

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