Senior Business Architect – Digital Process Innovation

Senior Business Architect – Digital Process Innovation

  • Den Haag
  • Tech
  • € 4.686 - € 6.694

We bieden je

  • NS Business card, ook privé te gebruiken
  • 13e maand en vakantiegeld
  • 27 vakantiedagen en 1 Diversiteitsdag
  • Hybride werken

Waarom NN Group

  • Meest menselijke corporate
  • Internationale werkomgeving
  • Support +20 miljoen klanten
  • Werken waar en wanneer jij wil

introAt NN Group, our ambition is to be an industry leader, known for our customer engagement, talented people, and contribution to society. We are strengthening our emphasis on enhancing operational efficiency, and therefore we are focusing on standardisation, automation, and re-use without losing our focus on CX and growth. Technology and data will enable us to successfully transform our business. To achieve this, we have embarked on a transformation programme focusing on six workstreams across our operating countries. We are excited to work towards our ambitious goals for the future. Are you up for a new challenge and would you like to help us shape the future? Read more below and apply!  

Wat ga je doen?

Wat je gaat doen

As a Senior Business Architect at NN, you will be a key driver in our ongoing digital transformation journey. You will redefine the way we do business by digitizing and harmonizing our customer engagement processes and supporting digital systems. The primary focus is on life insurance and pensions. Non-life insurance is smaller at the moment but might be a growth opportunity.

Key responsibilities:

  • Design and guide the transformation of NN's insurance processes, ensuring they are customer-centric, efficient, and scalable
  • Drive cross-functional collaboration by harmonization of processes across the business, in line with NN's vision as a digital pioneer
  • Engage with senior management and stakeholders to ensure digital strategy alignment with business goals and insurance industry best practices
  • Lead the transition to innovative, digitally native processes that leverage AI and data analytics for smarter operations
  • Develop a roadmap for digital process innovation, articulating clear milestones and measurable outcomes for success
  • Oversee the lifecycle of digital process transformation from concept through implementation. Engage in developing the architecture of advanced digital solutions ensuring robust design and seamless integration

Wat wij jou bieden

Wat wij jou bieden

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

  • A unique opportunity to play an important role in an international transformation programme
  • Collaborative opportunities with top-tier technology and business leaders
  • You will be exposed to diverse tech landscapes and best practices
  • Recognition and growth in a forward-thinking organisation

We offer this job fully remote as a virtual assignment. As part of this role, you will have an employment contract under the local collective labour agreement (CLA) from one of the 11 countries where NN operates. This means you can apply for the job if you reside in one of the countries where NN is located (Netherlands, Belgium, Czech Republic, Poland, Slovakia, Hungary, Romania, Spain, Greece, Turkey, Japan). Once we know from which country you will perform the job, we will be able to inform you better about the local employee benefits.

Lees meer

Your first week

08:00 12:30 18:00
Headed to the office
A personal welcome from your manager
Pick up laptop at IT Service Desk
Meeting your team
Going home
Headed to the office
Onboarding session: Welcome at NN! With information about NN and the values 'care clear & commit'
IT onboarding session
Going home
Day start with the team
At NN we work hybrid, today you work from home.
Walking lunch
Online meetings and emails
Teams meeting with a colleague from NN Group
Headed to the office
Onboarding session Facility Management and HR
Lunch at the office with colleagues
Online session about security at NN
Going home
Go through a few more emails and process all the new impressions you have gained so that you can go into the weekend with a great feeling.
You finish right on time! At NN a standard working week is 36 hours

Wat je meebrengt

Wat je meebrengt

  • Masters/ Bachelor’s degree in Technology, Information Management
  • At least 8 years of experience in the insurance industry, with a proven track record in leading digital process initiatives
  • Strong understanding of life insurance and pensions, with the capacity to extend principles to non-life insurance as needed
  • Demonstrated experience in applying digitalization, AI, and data analytics to improve business processes and outcomes
  • Exceptional leadership and communication skills, with the ability to inspire and drive digital innovation across teams

Je zal samenwerken met

Met wie je werkt

You will join the transformation programme, which consist of multiple streams, focussed on optimizing our Tied Agent distribution, Digital customer journeys and marketing and sales processes. The workstreams are dedicated to implementing a state-of-the-art management model, tools, and technology to digitize processes and enhance capabilities with AI-enabled, data driven, digital tools. By optimizing our processes, we aim to increase the efficiency and effectiveness of our distribution channels, driving growth and increasing sales. You will:

  • Work with diverse teams within NN International, all business units in International
  • Partner with key business stakeholders in Insurance International
  • Product owners and technology experts within NN Insurance International and NN Group

This job is a virtual assignment which means you will fully work from home. You will travel regularly to meet your team. This means that the willingness to travel is important for this job position.

Any questions?

If you have any questions about the job, you can reach out via -email to Marinus den Breejen ( Any questions about the recruitment process can be directed to Mirjam Dungen via e-mail (

Kan ik je ergens mee helpen?

Mirjam Dungen

Talent Acquisition Specialist

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