The Enterprise Communication Platforms department is looking for a professional who is energetic and enthusiastic about Enterprise Content Management. The ideal candidate is pragmatic, energetic, has excellent technical and communication skills, and an eye for detail.
Together with our customers, we work on a state-of-the-art application landscape that provides our customers with the best, up-to-date experience. We expect you to take ownership of the IT environment. As an Ops engineer, part of your job is to streamline the internal workings of the applications and our business processes. In addition, you and the rest of the team are responsible for the daily operation of the systems.
What you are going to do
Our Scan and Archive systems are the basis of many processes throughout our company. The team has the honorable task of getting the most out of these systems together, and in close collaboration with the business teams. As an Ops engineer within Scanning & Archiving, you will be involved in:
planning, managing and coordinating all activities related to the design, development and testing of our IT
applications and systems
incident management, change management (basic knowledge of ITIL-processes)
supporting the daily use of these IT applications and systems
working with NN teams to plan and execute change requests
improving and executing the internal team processes, which brings the rest of the team to a higher level, as well as the quality of the rollout of changes
testing of changes and releases
execution of the daily run and the execution of test processes, for example when implementing changes by suppliers
What we offer you Our people are the driving force behind our organization. We value the knowledge and expertise you bring. We believe that your temporary commitment can take our organization to a higher level. We offer you:
Competitive hourly rate depending on your knowledge and experience
An assignment until the end of this year (40 hours per week)
Hybrid way of working, partly from home and partly from the office in Rotterdam
International working environment with loads of knowledge sharing
Who you are
We are looking for a Dutch speaking motivated, solution-oriented professional with a practical approach. You possess an analytical, creative, and innovative way of thinking, with which you can convert complex situations into clear information and actions. You are eager to practice Continuous Improvement. Furthermore, you:
Must haves
Have knowledge about Electronic Archives, Enterprise Content Management and/or Enterprise Information Management
Have experience with the ITIL
Have experience with test processes (incl. test automation)
You find working with data and performing analyses and manipulations on data with, for example, SQL a nice challenge
You have demonstrable experience in working in an IT environment, including (but not limited to):
SQL skills, writing queries independently
experience with a scripting language (i.e. powershell/bash)
Nice to have
Preferably, you already have experience in the NN communication domain
Preferably you already have knowledge about Digital Mailroom environments and maybe even Customer Experience Management Knowledge
Knowledge of Kubernetes, preferably in AWS environments
You are familiar with AWS
You have experience in complex 24/7 environment
You have a B2+ English language level
Who you will work with
This assignment will take place in the the Scan & Archive team, a team of highly motivated people responsible for NN's electronic archive and scanning environment of NN in The Netherlands. This team is a balanced mix of ten professionals ranging from junior to senior, working daily in technical as well as functional operations, providing scan and archive service to our business. When in the office we like to have lunch together and occasionally have drinks after office hours.
Any questions?
If you have any questions about the job, you can reach out to Nina Moekotte (Talent Acquisition Specialist) via nina.moekotte@nn-group.com.
At NN, we believe our strength lies in embracing the full spectrum of humanity. We recognise each person’s uniqueness and contributions which empowers us to succeed as individuals, as teams, and as a company. Diversity, Equity, and Inclusion is embedded in our culture which is guided by our values — care, clear, commit — and supports us in fostering a workplace where everyone feels welcome, respected, and proud to work.
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